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The Impact of Social Media on Personal Injury Claims: Dos and Don’ts

In the age of digital ubiquity, personal injury claims are no longer limited to the evidence presented in physical formats or verbal testimonies. Social media platforms have emerged as a pivotal element in these cases, opening up new avenues of evidence, but also presenting potential pitfalls for claimants. Today, we aim to provide a comprehensive understanding of the role social media plays in personal injury cases, and the dos and don’ts to keep in mind.


Social Media’s Impact on Personal Injury Claims

Social media is an influential tool that can significantly shape the direction of a personal injury claim. Law firms, insurance companies, and defendants often scrutinize social media posts, images, and conversations to unearth evidence that may undermine a claimant’s case.

For instance, let’s imagine you’re seeking compensation following an accident in Kingston, alleging severe back injuries. But then, a photo surfaces on your Facebook page showing you doing a heavy workout at a Brockville gym. This discrepancy could potentially jeopardize your claim, prompting serious questions about the veracity of your injury.


Dos and Don’ts of Social Media Use During Personal Injury Claims


Navigating the interplay between social media and personal injury claims can be tricky. However, by adhering to some essential dos and don’ts, you can avoid inadvertently damaging your case.

woman-using-smartphone - with screen of social media icons

  1. DO Be Cautious About What You Post:

Never underestimate the power of social media posts as evidence. Be mindful about the content you share or engage with, as even the most innocent-seeming posts could be interpreted negatively. If you’re unsure about a post, err on the side of caution and refrain from posting.

  1. DON’T Discuss Your Case:

Avoid discussing your case, your injury, or your recovery process on social media platforms. Even seemingly innocent comments can be taken out of context and used against you. Remember, the less information available to the opposing side, the less there is to dispute.

  1. DO Monitor Tags and Check-Ins:

Not all damaging content comes from your posts. Other people tagging you in photos, videos, or check-ins can be equally detrimental. Ensure your settings allow you to review and approve any tagged content before it becomes public.

  1. DON’T Delete Social Media Posts:

It might be tempting to clean up your social media profiles after filing a claim, but this could be perceived as tampering with evidence. Instead, adjust your privacy settings and remain cautious about new posts.

  1. DO Consult with Your Personal Injury Lawyer:

Lastly, if in doubt, consult with your personal injury lawyer. At our Eastern Ontario law firm, we are committed to helping you navigate the complexities of your personal injury claim, including managing your social media presence.

In conclusion, as social media continues to integrate into our daily lives, it becomes increasingly crucial for claimants to understand its potential impact on personal injury claims. Awareness and precaution are your allies in this digital era, helping you avoid common pitfalls and secure a fair resolution to your claim.

Remember, this article is intended as general advice. For personalized guidance tailored to your unique circumstances, feel free to reach out to Bergeron Clifford. We are here to advocate for you every step of the way.


Image of our lawyer Kanon Clifford


The ability to make a meaningful change in people’s lives is what attracts Kanon to injury law. For Kanon, the client’s right to fair compensation is the pillar of his deep commitment to improving the lives of injured persons and their families. Kanon started at Bergeron Clifford as a summer student learning the ins and outs of injury law. He then completed his articles at our firm before being called to the Ontario bar in 2020.

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Let us help you if you have been injured anywhere in Eastern Ontario. Contact us at 866-384-5886 or fill out our online form. We can meet at any of our office locations, including Kingston, Ottawa, Whitby, Carleton Place, Perth or wherever is most convenient for you.

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