“Any conduct resulting in unreasonable delay in, or resistance to, the fair adjustment and settlement of claims.”
Insurance companies are required to adjust claims fairly and within a reasonable amount of time. Unfortunately, there are some insurers that will cause unnecessary delays, ask for information that isn’t relevant, or will not give proper notice. They are not acting in accordance with the Insurance Act, which lists the responsibilities an insurer has to its clients. If you have questions about the requirements of your insurance company, or if you believe you have been treated unfairly, talk to your lawyer.